The problem
Sound familiar?
- Guests arriving without knowing check-in procedures or parking information
- Low review rates despite guests having positive experiences
- No direct channel to communicate with guests between booking and arrival
- Missed upsell opportunities for room upgrades and services
How WASchedule helps
What hotels schedule
Booking confirmation
Send an immediate, warm booking confirmation with all key details. Sets the tone for the stay from the first interaction.
Pre-arrival information
Two days before check-in, schedule arrival instructions, parking details, local tips, and early check-in options. Guests arrive relaxed.
Check-in day message
The morning of arrival, send a welcome message with real-time check-in instructions and a contact number for any questions.
Post-stay review request
Two days after checkout, schedule a thank-you message and review request. Strikes the right balance between fresh memory and giving time to settle.
"Our TripAdvisor reviews doubled after we introduced post-stay WhatsApp messages. Guests were happy to leave reviews when asked directly."
— Guesthouse owner, EssaouiraStart scheduling today
Free plan, no credit card required. Set up in under 2 minutes.