Sound familiar?
- Clients forgetting documents, visas, or travel insurance in the pre-departure rush
- No consistent way to maintain client relationships between trips
- Missing the rebooking window because there's no structured follow-up
- Groups travelling together needing coordinated information at scale
What travel agents schedule
Booking confirmation
Send an immediate, detailed confirmation with all itinerary information. Sets a professional, trustworthy tone from the moment of booking.
Pre-departure checklist
Two weeks before departure, schedule a document checklist — passport validity, visa, travel insurance, vaccinations. Clients thank you for saving them from disasters.
Departure day reminder
The morning of departure, send flight details, airport transfer confirmation, and emergency contact numbers. Last-minute peace of mind.
Post-trip follow-up and rebooking
One week after return, schedule a follow-up asking about the trip and whether they're thinking about their next one. Loyal clients book their next trip while they're still in the afterglow.
"I've had clients thank me for the pre-departure checklist more than for the actual trip planning. A forgotten passport is a disaster — preventing it builds trust for life."
— Travel agent, CasablancaStart scheduling today
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